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Privacy policy

Delivery Mall is committed to the utmost protection of your personal data. By accepting the privacy policy of Delivery Mall customers, you allow us to collect, use and disclose your personal information only in accordance with this Privacy Policy and to a very limited extent. Please be aware that your personal data will never be sold, used or displayed to anyone with or without payment.

How Delivery Mall obtains personal information from customers

When opening a new account on the Delivery Mall website, we request a set of personal data of the customer, which must be completed correctly to complete the registration process on the site and to ensure that there is no false or misleading information.

 Personal Information We Collect:

Security measures:

Once you have completed the registration process, you can start purchasing from the Delphi Mall site, which is strictly protected against fraud and abuse through the following procedures:

We may share this data with specialized and trustworthy fraud management services that help us analyze this data.

We obtain such personal and confidential information through the following sources:

Terms and conditions

Terms of use

Dear Guest: Thank you for visiting Delivery Mall. These Terms and Conditions provide protection to us, our valued customers and any visitors using this site. Please read the following terms carefully before using the site. User agrees that access to and use of the Site is subject to the terms and conditions below. If you object to one of these items, please contact us before completing your purchase

Delivery Mall reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes are effective when posted on the Site without notice. Therefore, please check our Terms of Use and Terms regularly for all updates. Your continued use of the Site constitutes your acceptance of all changes to the Terms and Conditions.

Trademarks and Copyright

All intellectual property rights, whether registered or not registered on the site, and all information and designs contained on the site are the property of Majdi Abdul Hadi Foundation for e-Marketing (Amman - Jordan), owner of Delivery Mall, and that all content of the site is also protected by copyright as a work Collectively subject to the copyright laws of the Hashemite Kingdom of Jordan and international agreements. All rights reserved.

Third Parties

We use third-party delivery at our delivery site. In the event of any failure by these parties, we promise to follow up and address the matter with the third party, but any failure by one of these parties is beyond our responsibility.

Shipping

Delivery Mall will ship the order to the address provided to us. Shipping takes a maximum of one to five business days depending on the area of residence in the Hashemite Kingdom of Jordan.

Damaged products

Delivery Mall ensures that all products are new, unused and undamaged. However, if there is any damage to the product, please notify us within 3 days of receipt of the product. Delivery Mall will replace the product at no cost.

Terms and policies of replacement and return:

Replacement and return policy includes all products from Delivery Mall.

If a wrong product arrives at you, or a shipment arrives in an improper condition, Delivery Mall bears all shipping and replacement costs.If you wish to replace or return for any other reason, Delivery Mall will not bear any shipping costs incurred.

The customer is not entitled to cash back for the return of products obtained through purchase with reward points, or loyalty points where he is compensated by reward points Or loyalty points as used for your purchase

If the customer receives a free credit or free voucher, he / she is not entitled to transfer the balance to cash.

Delivered by the Mall as cash balance in the customer's account in the store as soon as the returned shipments arrive at the store, or send the amount back to the customer's account at least a week after communicating with the customer and clearly taking his information.

If the customer purchases the products via Visa or MasterCard, and the customer wishes to get the refund, the payment will be compensated by returning the payment to the same Visa or Mastercard card with which the purchase was made. The refund period is subject to the policy of the bank (or electronic payment intermediary) provided to the service.

If the customer receives free shipping and would like to return the products, Delivery Mall has the right to recalculate the shipping cost.

 Communication

To contact us you can send an email to our email info@deliverymall.me